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Wirtschaftswissenschaften


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25. September 2019 : 2 Papers accepted at ICIS 2019 in Munich, Germany

We are proud to announce that the paper "FeelFit – Design and Evaluation of a Conversational Agent to Enhance Health Awareness" by Pascal Meier, Jan Heinrich Beinke, Christian Fitte, Alina Behne and Frank Teuteberg as well as the paper "From an idea to a prototype to a product − Barriers after a co-creation event" by Anna Feldmann and Frank Teuteberg have been accepted for publication at the 40th International Conference on Information Systems (ICIS 2019).

ICIS 2019 will take place December 15th-18th 2019 in Munich, Germany. The ICIS conference has an “A” ranking according to the VHB Jourqual 3 ranking and an "A" ranking according to the WKWI journal and conference ranking.

 

FeelFit – Design and Evaluation of a Conversational Agent to Enhance Health Awareness

In the course of digitalisation, healthcare systems are undergoing a major transformation. The generation and processing of health-related data are intended to improve health concerns. However, individual health awareness remains inadequate. To counteract this problem, issues in the fields of health awareness, wearable health monitoring systems, conversational agents, and user interface design were identified. Meta-requirements were derived from these issues and then converted into design principles. We developed the FeelFit conversational agent under consideration of those design principles. FeelFit measures vital parameters with various wearable sensors and presents them, enriched with personalised health information, to the user in the form of a conversation via individually configurable input and output devices. The conversational agent was evaluated by two experiments with 90 participants and a workshop. The results confirm a positive usability and task fulfilment of our conversational agent. Compared to known applications, the participants highlighted the more natural interaction and seamless integration of various sensors as strengths of FeelFit.

 

From an idea to a prototype to a product − Barriers after a co-creation event

In the B2B (business-to-business) environment, increasing digitalization and new technological possibilities also entail substantial changes to working methods in banking. In this context, the concept of co-creation comes to the fore. Hackathons are an efficient tool for designing co-creation events, and an increasing number of companies have been using this format to rapidly implement prototypes in recent years. However, it remains unclear what happens after the prototype is created in the co-creation process and whether it is followed by a market launch. The present study aims to bridge the current knowledge gap and to investigate barriers to go-to-market after a co-creation event. By using a case study and qualitative interviews, this study makes two contributions: a) It reveals how the co-creation event “GENOhackathon” is used in practice in the banking industry, and b) it provides new insights into the barriers to continued work on the topic after the hackathon.